2016 National TPA Customer Satisfaction Survey
May 6, 2016
QBI, is pleased to announce the 2016 National TPA Customer Satisfaction Survey.
QBI's customer base was surveyed along with other TPA customers, nationwide. QBI achieved a 91% overall satisfaction rate.
The survey allows us to recognize the state of our relationship with customers and helps us set company-wide goals. QBI is delighted to have achieved a 91% overall satisfaction rate, and we strive to continue to improve our customer experience. Our team of experts value every relationship and do their best to continuously stay connected with customers.